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Last updated: August 13, 2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website (the "Service") operated by American Export Solutions (AES) ("us", "we", or "our"). By accessing the Site, using the Service or opening a new account with AES, you agree to be bound by the Terms and hereby become a party to all the terms of this Agreement. These Terms apply to all visitors, users and others who wish to access or use the Service. If you disagree with any part of the terms then you do not have permission to access the Service.

Please read these Terms and Conditions carefully before using the Service.


Before you use the Services, you must open an Account by completing the AES Account Set Up form with up-to-date email address, postal address and contact telephone numbers. You agree to maintain and update the Registration Information to keep it true, current and complete. If you provide any information that is inaccurate, not current or incomplete, or if AES has reasonable grounds to suspect that information you have provided is untrue, inaccurate, not current or incomplete, AES reserves the right to suspend or terminate your access and refuse you any and all use of the Site and the Services. By opening an account with AES, you acknowledge and warrant that you are of legal age to benefit from such services, that you have obtained all necessary authorizations to enter into and execute this agreement and that you will use AES only for lawful purposes. and in accordance with these T & Cs. up-to-date email address, postal address and contact telephone numbers.


Each package sent to AES must be addressed correctly. Your correct name and AES suite number must be written on each package. If a package arrives with an incorrect or incomplete address (for example missing mailbox number or an unknown or misspelled name), AES will try to determine whom it belongs to. If AES is able to determine the owner of the package, it will be entered into the correct mailbox number. We reserve the right to charge a $5 address correction fee. If the owner cannot be determined and a claim with tracking information is not provided within 30 days of the package's arrival, the package will be disposed of at the sole discretion of AES.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases


The costs for AES services are listed on its website at Premium membership subscriptions, both monthly and annual, are automatically renewed unless you notify us otherwise prior to renewal date.

Wire Transfer Fees

A fee of $15 USD for each incoming wire transfer is assessed by our bank and charged to your account.


Payments for Premium membership fees are not refundable.

Reception of packages

Receipt of packages at your address

Once registered, you are free to use your address whenever you want and notify us. Once received, your packages are weighed. We notify you by email with a photo of the outside of the package.

Control of packages

Packages are opened upon receipt during storage to ensure that the contents of the package are in line with the order form sent by you, or during preparation before handing them over to the carrier. However, AES declines all responsibility in the event of undetected damage, breakage of the original packaging, or the absence or non-compliance of any of the items purchased on a merchant site.


Forwarding and delivery of packages.

You give AES the order to re-ship your packages by emailing us at The order to reship packages is irrevocable except in exceptional circumstances and according to feasibility. AES makes reasonable and necessary efforts to forward your packages to the various carriers as mentioned on its website. However, we do not guarantee in any case the respect of the deadlines indicated by these carriers.

We accept no responsibility for any loss or damage caused by late delivery due to any of these shipping companies. AES ships only by the shipping methods offered on its Shipping page. We are not responsible for any shipping service that is chosen by you. We do not accept prepaid labels for shipping and do not ship packages to other package forwarders.

All terms and conditions of the selected shipping service (DHL, UPS, Air or Ocean Freight) apply to you. You are responsible for assuring that the shipping of your package is not restricted by its contents, size or volume.

USA Export Regulations

AES customers must export products from the United States in accordance with all applicable United States export control laws and regulations including regulations administered by the U.S. Department of Commerce, U.S. Department of State, and the U.S. Department of Treasury, U.S. Customs and Border Patrol, and Department of Homeland Security. Certain items may require special permissions or documentation or may be prohibited by your destination address or country. It is your responsibility to know these restrictions. You can find a listing of the prohibited items on AES FAQ page or Prohibited Items. If your package is found to contain prohibited items, you agree that the contents of your package may be seized and confiscated by law enforcement or AES. Your account will be placed on hold, and any additional packages may also be inspected and confiscated.

Import and Export Documentation

You are responsible for the accuracy of all customs declarations and documentation and for all customs duties in the destination country. Any such duties or charges are in addition to AES service fees. AES does not guarantee delivery of packages that do not comply with U.S. export regulations or the import regulations of the country to which they are sent. You are required to provide the exact value of each package. In the event of customs control, AES will never be responsible for any penalty or delay caused by blocking your customs packages.

Force Majeure

AES shall not be liable to any party for any delay or failure due to acts of God, war, transportation difficulties, labor strikes, natural disasters, riots, telecommunications or information services infrastructure, hacking, spam, any failure of a computer, server, or software, or acts or omissions of vendors or suppliers beyond the control of AES.


You agree that AES, in its sole discretion, may terminate your access to any of its Services, if AES believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. You agree that any termination of your access to the Services may be affected without prior notice, and acknowledge and agree that AES may immediately deactivate or delete your account and all related information and files in your account. You can cancel your account at any time by contacting AES can cancel your account or otherwise refuse service to you at any time for any reason (including repeat infringement).

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of American Export Solutions and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of American Export Solutions.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by American Export Solutions.

American Export Solutions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that American Export Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at


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